Privacy Policy

Effective 8/13/2013.

This privacy policy describes how Acme-Hardesty Co. (“we” or “us”) collects, uses and shares information about that is captured while you use this website.

NOTE:  We do not sell our products to anyone under the age of 18, nor do we sell our products to residential customers.  If you are under the age of 18 or a residential customer, do not register on our site.

Your consent

By using this website, you consent to the terms of this notice:

How do we collect information and what information do we collect?
When you visit our website, we may collect information from you when you register on our site, fill out a form or survey, or communicate with us via email. The information we collect may include your domain name, email address, and any information you provide when filling out a form or survey. Credit card information is used only to process your order and only the last four digits are retained securely for purposes of our records.

We also collect certain non-personal, anonymous information about your use of our sites as well about your computer, including your IP address, the type of browser you are using, and your computer’s operating system.  Except as otherwise explained in this policy, we may combine the non-personal information we collect from you with your personal information.

Cookies and other tracking technology
Our website also uses “cookies” (small data files stored on your computer) and other tracking technologies to collect information about your visit to our sites. The cookies and tracking technologies we use do not capture personally-identifiable information. The information that is captured about your visit may be used in a variety of ways, such as to monitor and maintain information about your visits to our website, to help us identify and address problems with and to improve our website, to analyze web traffic trends, and to help protect the security and integrity of our website. You may set your browser not to accept cookies or to notify you when you receive cookies, giving you the opportunity to decide whether to accept cookies. If you do not accept cookies however, your experience at this website may be degraded.

We may also use pixel tags (also known as “clear gifs,” “Web beacons” or “1-by-1gifs”). These may be used in connection with certain pages of our sites or with email messages to measure the effectiveness of our communications, to compile statistics about usage and response rates, and to assist us in resolving issues that may arise on this website.

How we use Collected Personally-Identifiable Information
We use the personally-identifiable information we collect for the following purposes

  • To respond to your inquiries, fulfill your requests and process transactions;
  • To communicate to you important information regarding this website, changes to our Terms and Conditions, and/or other administrative information;
  • For our business purposes, such as data analysis, audits, developing new products, enhancing our sites, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns;
  • For risk control, to comply with laws and regulations and to comply with other legal process and law enforcement requirements;
  • if you register a profile with us, to contact you, via the phone or email:
    • to update you on the status of your order and for related product or service information; and
    • for marketing purposes, such as notifying you of product discounts, website changes, company news, and promotions;
  • To personalize your experience or to improve our website and website offerings by allowing us to customize the content and/or layout of our page based on feedback and information we receive from you.

How do we protect your personal information?
We implement a variety of industry standard security measures to maintain the safety of your personal information, including encryption technologies. When you provide us with certain types of sensitive information such as financial information, we redirect you to a secure server. At our actual facilities we implement security measures to protect against the loss, misuse or alteration of information that we have collected from you at this website. Unfortunately, no security technology is completely secure, and you should remember that email is not a secure means of communication.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. We may disclose your personally identifiable information to trusted third parties who assist us in operating our website, processing transactions, conducting our business, or servicing you, so long as these parties agree to keep this information confidential, consistent with this privacy policy. We also may disclose this information to third parties: (1) when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers or other users of this website, or anyone else who could be harmed by such activities; or (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, such as to comply with a subpoena or similar legal process.  Non-personal information collected at this website may be provided to third-parties for marketing, advertising, or other uses.

How do you stop receiving marketing and other communications?
As mentioned, most browsers can be configured to reject cookies or other tracking technologies or alert you when cookies are being placed on your computer.  If you would like to stop receiving communications from us or to cancel your profile, please contact customer service via 800-223-7054 and inform us that you want to stop receiving communications by providing us with your email address and telephone number. If you would like to cease receiving marketing emails from us you may call customer service via 800-223-7054 or just click the unsubscribe link at the bottom of the email and you will shortly cease receiving emails from us.

Third party links
This website may contain links to other websites so that you may learn more about the products available through us and other matters that we feel may be of interest to you. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators. We have no control over the nature, content and availability of those websites, and are in no manner responsible or liable for the availability and content of the websites to which this website is linked. We make no representations whatsoever about any other site you may access through this website. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Any concerns regarding any product or service offered by a website to which this website is linked or the link itself should be directed to the operator of that specific website and not to us.

Limited to Online Privacy Policy
This online privacy policy applies to information collected through our website only, and not to information collected offline.

Changes to our Privacy Policy
We reserve the right to modify our privacy policy at any time in the future. Any changes to our privacy policy will be posted on this web page with the date of revision.  We encourage you to review our privacy policy periodically.